It’s a different way to pay with plastic — bottles instead of credit cards. Cities like Beijing, Istanbul, Sydney, and Surabaya let you pay public transit fares with recyclable plastic. Innovative transit pricing is one way that public and social sector marketers achieve multiple goals at once.
The idea is pretty simple. Insert recyclable plastic bottles into a fare machine and get credit to use towards transit fares. This system assigns real value to recycling. That value provides an incentive for people to reduce their waste stream, their carbon footprint, and urban congestion.
Some of the cities limit recycling payment to just bus fares. According to this Facebook video from the World Economic Forum, Istanbul puts the recycling credit on your Metro card, which is good for all forms of public transit throughout Europe’s largest city by area.
Sydney uses “reverse vending machines” to give recyclers rewards that can be used outside of bus fare, like for movie tickets.
As I wrote in a previous post, most plastic pollution in the Pacific Oceans comes from just a few rivers in Asia. Using innovative transit pricing to turn waste plastic into value in large Asian cities like Beijing, Sydney and Surabaya helps divert waste from polluting our oceans.
A common refrain in US politics right now is that healthcare is a human right. I’ve maintained instead that healthcare is not a right but rather a social good. So what’s the relationship between human rights and social goods?
Continue reading Social Goods Deliver Human Rights
There’s huge opportunity in improving the design and distribution of government and nonprofit services. This is doubly true for making services more digital. How do you get started? Begin with a service design workshop. Read more and download free workshop materials.
Continue reading Free Download! Service Design Workshop Materials
One benefit of a strong brand is that customers will pay more or go out of their way for their preferred brand of product or service. How else do you explain basic items like sunglasses priced at more than $1,000? In marketing the social good, is branding public transportation the answer to getting drivers off of jammed highways and onto public transit?
Continue reading Branding Public Transportation
Government, along with public and social sector marketers, should serve citizens not customers.
Continue reading Government Should Serve Citizens Not Customers
Earth already has a majority urban population. According to urban planner Peter Calthorpe, by 2050 our planet’s urban population will double. That means providing social goods and services to billions more city dwellers. How we accommodate that urban growth will say a lot about who we are and want to be. We can choose to design cities that fight climate change, instead of encouraging it.
Continue reading Four Ways to Design Cities That Fight Climate Change
According to U.S. National Highway Traffic Safety Administration, 47 percent of fatal traffic accidents in the U.S. occur in urban areas, resulting in nearly 15,000 deaths per year. That’s more than 40 people dying each day on urban roadways. If there was a data-driven design for transportation infrastructure that saved lives, shouldn’t we implement it? Data from the Insurance Institute for Highway Safety shows traffic roundabouts reduce the number and severity of accidents.
Continue reading Data-driven Design for Transportation Infrastructure Saves Lives
Critics of government spending claim that building quality infrastructure for the social good is not affordable. Focus on utility and low cost, they say. No need for grand stone building with imposing facades. Their concerns touch on two core marketing topics, design and pricing.
Continue reading Building Quality Infrastructure for the Social Good
As U.S. cities grow more gridlocked and Millennials adopt mobility services like Uber out of desperation, transit becomes a crucial social good. Without the ability to easily move people and goods, cities become paralyzed. We need a way of designing better transportation systems.
Continue reading Design Better Mass Transit with Systems Thinking
In their recent report card, the American Society of Civil Engineers (ASCE) gave US infrastructure a grade of D+. ASCE also said bad infrastructure costs U.S. households $9 per day in higher prices, poor service, repairs, and wasted time. For just $3 per day, they say we could fix the problem. Those numbers sound small, but they add up. Multiple that household-per-day number by 125 million households and 365 days a year, and you get an annual infrastructure bill of $137 billion. Paying for infrastructure is a big decision. How to pay for things is a marketing decision regarding pricing. What are the options?
Continue reading The Power of Pricing: Paying for Public Infrastructure